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FAQ

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    Our AMC package includes 24/7 monitoring, regular maintenance and troubleshooting, data backup and disaster recovery, and a dedicated IT helpdesk.

    Our services ensure that your business runs smoothly and reduces downtime, freeing up time and resources for you to focus on your core business.

    Our IT support team is available 24/7 to respond to any request. Our response time depends on the nature and severity of the issue. However, we will always prioritize critical issues to ensure the quickest possible resolution.

    The security of our clients' sensitive data is our top priority. Our IT support team is trained in the latest cybersecurity measures and we use advanced software and hardware solutions to ensure the protection of our clients' data. Our company is also fully compliant with industry standards and regulations.

    Yes, we offer training and support to our clients' employees on new software or technology solutions. We believe that training is an important part of ensuring the successful adoption and efficient use of new technology.

    Our IT support team provides regular infrastructure assessments to ensure that our clients' technology solutions are up-to-date and optimized for performance. We analyze network traffic, hardware usage, and system configurations to identify areas for improvement and provide recommendations for enhancement.